QUESTION AND ANSWER SHEET
How much does a reveva mattress cost?
Mattresses start from £499 including VAT. Whilst there are other cheaper low quality products available our prices compares favourably with other mattresses in the quality range and we offer unique benefits not available with other mattresses.
We are able to offer this low price because of our advanced manufacturing capability which is based in the UK as well as the purchasing power that comes with the manufacture of more than 25,000 foam mattresses each year to the NHS and private hospitals and nursing homes.
The precise cost of your mattress will depend on the size you require and your cover choice. Please call us on 0161 665 2062 to receive a quotation or request a price list via this website.
Which mattress option is best for me?
The best reveva mattress for you will be a combination of the support you require and your own preferred sleep surface.
The description firm, medium or soft used to describe our range refers to the firmness of the surface on the pressure hot spots of the hips and shoulders. It is the difference between these areas and the support offered to the lumbar region which gives the superior support to your spine we offer above other mattresses. Tests show that the increased support to your lumbar region compared to your hips and shoulders is approximately 13% on a “soft” mattress, 9% on a “medium” mattress and 4% on a “firm” mattress.
We recommend that the medium mattress option is suitable for most users however if you require significant support to your lumbar region or suffer from particularly painful hips or shoulders you should choose a soft mattress. We have also found that users above 95kg tend to profile better and feel more comfortable on a soft version. Users who have a personal preference for a firm mattress should choose the firm option.
I am particularly short/tall. How do I know that the zoned areas will provide the correct support and comfort in the right places on my body?
Reveva has been designed so that the specific support and comfort zones are correctly placed for 98 % of the people in the UK. If you are particularly tall or short and feel you may fall outside of this range please call our customer support line. You can be reassured however that in developing reveva we researched this in great detail and ensured that our testing included a wide range of people. This testing showed that for the vast majority the zones are situated to deliver spinal support and pressure relief in the correct areas to provide the benefits of the intelligent design offered by reveva.
What if I don’t like the mattress?
You have 28 days from delivery to return the mattress however we have yet to find anybody who has used our mattress wanting to return it to us.
Will you help me dispose of my old mattress?
Yes. To reduce your manual handling risk and aid easy disposal we offer the option to collect and dispose of your old mattress. Please call our customer service line 0161 665 2062 if you wish to discuss this option.
What happens if I recommend a reveva mattress to a friend?
We know that once you have slept on a reveva mattress you will be telling your friends and since personal recommendations are the best form of advertising we will send you a cheque for £25 for every referral sale we receive via your recommendation. If we receive 10 recommendations we will refund the entire cost of your mattress (less referral fees already paid)
How safe is my mattress?
Reveva mattresses have all been tested to the UK fire standards. The UK fire standards are the most stringent in the world and you can sleep assured that you are safe. We would still recommend however that you do not smoke in bed.
How long will I have to wait for my Order?
Because we make all mattresses in the UK and have our own delivery fleet we can deliver within a maximum of 21 days from receipt of order. We will notify you at least 7 days in advance of the delivery date so that you can prepare for the delivery. Alternatively we can deliver your order to an alternative address nominated by yourself.
When do I pay for the mattress?
Payment must be received along with your order and may be via credit or debit card, cheque or cash. We will supply a receipt if requested.
How long will my mattress last?
Our mattresses are warranted for a period of 10 years and our pillows for a period of 3 years. All accelerated life tests indicate that this is the minimum period that our products will last under normal conditions.
Do I need to turn my mattress?
No you do not need to turn your mattress and the risk of injury from manual handling is therefore removed. All tests have been undertaken without the need to turn your mattress and to do so will reduce its effectiveness.
Can I use my mattress on any bed base?
Reveva works effectively on any type of bed base and we are able to make a mattress to fit any size of bed.
I have heard that foam mattresses generate heat. Will this prevent me sleeping ?
Reveva works differently from other foam mattresses in that additional support is provided to the lumbar region and therefore the body does not become cocooned as the body sinks into the foam. Not only does this limit the heat build up but also allows the body to move more freely than with some other memory foam mattresses.
In addition our Coolflow cover option helps increase air ventilation and further reduce heat.
What range of pillows is offered with the mattress?
We offer three pillows and they can all be made in a choice of covers:
A soft pillow is suitable for people who currently use one polyester/feather pillow
A medium pillow is suitable for people who prefer the additional height of two polyester/feather pillows
A neck pillow is designed to offer a higher level of support for people who particularly suffer from neck ache.
All three pillows are full size and fit a standard pillow case. They also help to ensure you are placed in the optimal position to ensure benefits from the zoning features of the reveva mattress